by Tom Claybaugh, President, MSCCM | Sep 28, 2016 | Risk Management
One of the biggest credit management risks that business leaders face is something many may not have considered: business-to-business (B2B) fraud, including bankruptcy fraud. B2B fraud occurs when a member of a business you have contracted with purposefully and...
by Tom Claybaugh, President, MSCCM | Sep 21, 2016 | Collections
If you have heard anything about commercial collection agencies, chances are it was not necessarily positive. Maybe you heard collection agencies are expensive or their employees ruthless — or perhaps that they are simply unnecessary. As a result of these misgivings,...
by Tom Claybaugh, President, MSCCM | Aug 16, 2016 | Risk Management
A credit report evaluation is a good first step in your credit review process, allowing you to see if a new customer is worth the risk. It can certainly offer valuable information, but to take this review a step further, you’ll need to look at the company’s financial...
by Tom Claybaugh, President, MSCCM | Aug 5, 2016 | Blog Posts
Will you be attending the Credit Research Foundation (CRF) Expo Monday, Aug. 8, through Wednesday, Aug. 10, in Chicago?Jack Tootill and Tom Claybaugh will be at the Mountain States Commercial Credit Management (MSCCM) booth, ready to discuss all things credit!Keep up...
by Tom Claybaugh, President, MSCCM | Jul 27, 2016 | Blog Posts
As times have changed and the credit industry has evolved, the role of credit managers has changed, too. Credit managers and business owners adopt different perspectives to ensure their businesses will be able to survive in changing markets. One way to get in on their...
by Tom Claybaugh, President, MSCCM | Jul 13, 2016 | Blog Posts, Risk Management
When we think about credit management, it’s easy to get focused on the day-to-day operations of sending invoices and collecting payments. It can be hard to see the forest through the trees, so to speak.But if the recession of 2008 taught credit managers and...
by Tom Claybaugh, President, MSCCM | Jul 5, 2016 | Blog Posts
Where is the risk in your business?Credit managers know that credit reports are one of their most useful tools for managing risk. Ongoing monitoring of customers’ credit reports provides valuable data for deciding which customers are your best bets for prompt...
by Tom Claybaugh, President, MSCCM | Jun 14, 2016 | Cash Flow
Throughout history, credit terms and the way they’ve been offered have changed depending on the strength of the economy. For example, during the Great Recession, many credit managers found that their commercial customers needed extended time to pay their...
by Tom Claybaugh, President, MSCCM | May 24, 2016 | Collections
Have you ever procrastinated on a work task — even if it was important? We’re guilty, too. Procrastinating is common, especially with tasks we don’t like. All kinds of theories seek to explain why, but chances are it’s not because you’re lazy....
by Tom Claybaugh, President, MSCCM | May 5, 2016 | Cash Flow
Imagine this: You check your books and find that a customer is late with a payment. You contact the accounts payable clerk and realize the company didn’t pay because your invoice was wrong. Now you have to rebill the customer — a rework process that costs you...
