by Tom Claybaugh, President, MSCCM | Jun 2, 2022 | Blog Posts
Every new year brings new commercial credit trends and concerns. Now, with 2022 well and truly underway, it’s a good time to examine what the industry faces moving into the rest of the year. From digitization to fraud, what should you look out for in the B2B payment...
by Tom Claybaugh, President, MSCCM | Sep 30, 2021 | Blog Posts, Supply Chain Management
Artificial intelligence (AI) is a hot topic right now, and everyone has an opinion. There are two main schools of thought regarding the use of AI in supply chain management; it’s either an excellent tool for increasing efficiency, or it’s an interloper robbing human...
by Tom Claybaugh, President, MSCCM | Sep 23, 2021 | Blog Posts
If there’s one part of business where mistakes are unacceptable, it’s the order-to-cash (O2C) cycle. O2C is a huge, multi-departmental process, and every part of it must be as accurate and efficient as possible to minimize the risk of profit loss. Digital automation...
by Tom Claybaugh, President, MSCCM | Jul 30, 2020 | Blog Posts
Despite sound credit-risk policies and proactive accounts receivable management, there will be times when you need to take action to collect past-due debt. However, there is a right way and a wrong way to go about it. One way will enhance your chances of collecting...
by Tom Claybaugh, President, MSCCM | Jul 16, 2020 | Blog Posts
The sudden and unexpected arrival of COVID-19 has thrown the economy into turmoil. Cash-strapped businesses may have to decide between paying employees, landlords, banks, or vendors. The inability to timely bill, collect overdue debt, and obtain supplies likely will...
by Tom Claybaugh, President, MSCCM | Jan 9, 2020 | Blog Posts, Credit Management
When businesses extend credit to commercial buyers, they are assuming a certain amount of risk, which is mitigated through sound credit risk management policies. Regardless of how diligent your credit approval processes are, you will inevitably have businesses that...
by Tom Claybaugh, President, MSCCM | Jul 31, 2019 | Blog Posts
In a B2B environment, the sales and credit departments represent two different perspectives on growing the business. Sales wants to sell products or services to any interested customer. The credit department wants to make sure the sale represents revenue rather than...
by Tom Claybaugh, President, MSCCM | May 30, 2019 | Blog Posts, Credit Management
Does your company offer lines of credit to customers? Being able to conduct business by providing customers with credit options opens your company to important opportunities for better business relationships, cash flow, and growth. But that’s only if your credit...
by Tom Claybaugh, President, MSCCM | Apr 25, 2019 | Blog Posts
Most businesses must deal with credit risk. It’s unavoidable, but that doesn’t mean you can afford to ignore it. Although credit risk can’t be eliminated, it can be managed and mitigated through sound commercial credit risk management practices. Whether you’re the...
