Training & Certifications

Elevate your business with knowledge and expertise.

MSCCM strives to provide you the tools and resources you need for business — and career — success. We develop original content and partner with industry organizations to create and deliver timely, relevant, and industry-specific conferences and training seminars. Whether virtually or in person, MSCCM has the solutions you need to set your business on the path to success.

Industry Webinars

How to Set Customer Credit Limits Correctly (November 20, 2024; 9:00-10:00 am CDT)

Setting credit limits is an integral part of the credit process – and done correctly, leads to better collection results and a stronger bottom line. In this interactive webinar brought to you through our partnership with the BCMA, we’ll discuss striking an appropriate balance and managing risk in setting credit limits, how to use automatic approvals, ensuring consistency and best practices in monitoring credit limits.

MSCCM clients receive the discounted member rate for registration. Register online today or for more information, download the flyer here or email info@msccm.com.

 

Emerging Challenges from the Credit Department, and How to Manage or Control Them (December 18, 2024; 9:00-10:00 am CDT)

Join us for this informative session that examines various issues and emerging trends currently affecting credit departments and impeding their goals and success. Brought to you through our partnership with the BCMA, this interactive webinar will explore balancing increased workloads with fewer resources, integrating and leveraging various credit automation tools, incorporating new technologies into existing processes and utilizing data analytics to forecast and mitigate risks.

MSCCM clients receive the discounted member rate for registration. Register online today or for more information, download the flyer here or email info@msccm.com.

 

Webinars On Demand

Having a hard time fitting the live webinars into your schedule but still want to benefit from the great topics? With our new line up of on demand webinars you will now be able to choose the sessions you need on your own time! Brought to you through our partnership with the BCMA, these webinars take you from the basics to the advanced with topics including best practices in B2B debt collecting, financial statement analysis, credit risk management and much more – an ideal training tool for you and your staff!

MSCCM clients receive the discounted member rate for registration. Register online today or for more information, download the flyer here or email info@msccm.com.

 

Comprehensive Credit Professional Training Series

Developed in collaboration with the American Society of Credit & Collection Professionals (ASCCP), this course series is designed to provide comprehensive training for individuals in credit and collection professions. Program participants earn — or maintain — their Certified Professional Collector (CPC) or Certified Credit Professional (CCP) accreditation.

Training for Certified Professional Collectors & Certified Credit Professionals

Application for the Certified Professional Collector (CPC) and Certified Credit Professional (CCP) designations typically requires five years of on-the-job experience. But with successful completion of the CPC and CCP training modules — and passing scores on all related exams — applicants are eligible for certification, with Credentialing Standards Board (CSB) approval, after one year of work experience in the business credit and/or collection fields.

About the courses:

  • Each training course is approximately one (1) hour long.
  • Courses may be taken individually for training purposes or as a full series to fulfill CCP or CPC accreditation requirements.
    • To meet accreditation eligibility requirements, students must complete all courses in each module.
    • Additional core competencies are required for both CPC and CCP accreditation.
  • MSCCM uses Dropbox to deliver course recordings. A free download link will be provided with your course confirmation.

 

MSCCM is always on the lookout for additional topics of interest for our upcoming classes and seminars. Please contact us at 303-806-5300 with your suggestions, or email them to us at info@msccm.com.