Elevate your business with knowledge and expertise.
MSCCM strives to provide you the tools and resources you need for business — and career — success. We develop original content and partner with industry organizations to create and deliver timely, relevant, and industry-specific conferences and training seminars. Whether virtually or in person, MSCCM has the solutions you need to set your business on the path to success.
Save the date for MSCCM’s annual seminar on Mechanics Liens! April 11 & 18, 2024
Mark your calendars for two days of educational content presented via Zoom by our returning speaker, Jean Arnold, Esq., who will cover a broad range of information on Colorado and Wyoming Lien laws including public project claims, filing mechanic’s liens and Q&A following each session.
Recordings of our annual educational seminar on Mechanics Lien now available!
If you missed this year’s virtual Mechanics Lien seminar, you can still benefit from the two days of educational content through the live recordings. Provided in audio, video and transcription files, this year’s seminar covered a broad range of information including contract review, filing mechanic’s liens and all the needed forms and information. The recording cost includes both sessions as well as all seminar handouts.
The Art of Getting Paid (January 24, 2024; 9:00 am CST)
Start the new year off right with this exciting and fast paced webinar that will demonstrate the skills you need to maximize cash flow and reduce past due balances. Brought to you through our partnership with the BCMA, this seminar will cover the value of effective collection skills, the keys to confident collecting, 6 ways to motivate your customers to pay and how to effectively profile your past due customers.
Advanced Collections & Negotiation Skills (February 21, 2024; 9:00 am CST)
Continue the learning with Barry Elms as he takes it to the next level in this dynamic and informative 75 minute session. Brought to you through our partnership with the BCMA, this seminar will demonstrate the skills needed to negotiate with customers who have cash flow problems and find creative solutions to complex financial issues.
Conflict Resolution (March 6, 2024; 9:00 am CST)
Join us for this in-depth Conflict Resolution program where we’ll discuss or examine the skills and best practices needed to increase your collection efficiencies. Brought to you through our partnership with the BCMA, this seminar will cover best practices in B2B debt collection including de-escalation skills, conflict resolution with customers, sales people and management, and much more.
Collection Principles: Why We Have Debtors (April 17, 2024; 9:00 am CST)
Simply put; we have debtors because we extend credit terms. But why we have debtors who continue to owe us beyond terms is the question. Brought to you through our partnership with the BCMA, this fast-paced seminar will delve into the reason our customers are past due, how to manage them and how they pay their invoices as well as creditor rights and the tools available to help you insure payment for your invoices.
Comprehensive Credit Professional Training Series
Developed in collaboration with the American Society of Credit & Collection Professionals (ASCCP), this course series is designed to provide comprehensive training for individuals in credit and collection professions. Program participants earn — or maintain — their Certified Professional Collector (CPC) or Certified Credit Professional (CCP) accreditation.
Training for Certified Professional Collectors & Certified Credit Professionals
Application for the Certified Professional Collector (CPC) and Certified Credit Professional (CCP) designations typically requires five years of on-the-job experience. But with successful completion of the CPC and CCP training modules — and passing scores on all related exams — applicants are eligible for certification, with Credentialing Standards Board (CSB) approval, after one year of work experience in the business credit and/or collection fields.
About the courses:
- Each training course is approximately one (1) hour long.
- Courses may be taken individually for training purposes or as a full series to fulfill CCP or CPC accreditation requirements.
- To meet accreditation eligibility requirements, students must complete all courses in each module.
- Additional core competencies are required for both CPC and CCP accreditation.
- MSCCM uses Dropbox to deliver course recordings. A free download link will be provided with your course confirmation.