by Tom Claybaugh, President, MSCCM | Dec 15, 2017 | Debt Collection
The end of 2017 is barreling toward us. With that comes a whole to-do list of important items to wrap up before the year closes. For credit managers at many small and medium-sized businesses, the end of the year is the time to reconcile accounts and decide what to do...
by Tom Claybaugh, President, MSCCM | Oct 19, 2017 | Blog Posts
What is OFAC and what does it do? The Office of Foreign Assets Control administers and enforces economic sanctions programs primarily against countries and groups of individuals, such as terrorists and narcotics traffickers. The sanctions can be either comprehensive...
by Tom Claybaugh, President, MSCCM | Sep 18, 2017 | Blog Posts, Debt Collection
Slow-paying customers are not fun to deal with, and tracking them down is even less enjoyable. But to recoup what you’re rightfully owed, you’ve got to do so much more than send simple reminders or wait for them to be another month late before sending them to...
by Tom Claybaugh, President, MSCCM | Sep 1, 2017 | Credit Reporting
Bad consumer reporting data has had its heyday in the media as of late, and a class-action lawsuit proved this bad data does, in fact, harm consumers. Credit reporting agencies created the National Consumer Assistance Plan (NCAP) to remedy the issue and improve how we...
by Tom Claybaugh, President, MSCCM | Aug 25, 2017 | Commercial Credit News
Commercial credit management professionals understand the push and pull between sales teams working to close deals and credit departments working to reduce risks involving less-than-perfect lines of credit. Owners of businesses large and small can relate to the...
by Tom Claybaugh, President, MSCCM | Jul 14, 2017 | Commercial Credit Management
Do you have past-due credit accounts that you’ve tried everything to collect on? Perhaps you’ve given debtors reminders, warnings, written demands, calls, and maybe event in-person visits — but you still aren’t getting any responses. To get the most out of your...
by Tom Claybaugh, President, MSCCM | Jun 21, 2017 | Blog Posts
If you have heard anything about commercial collection agencies, chances are it was not necessarily positive. Maybe you heard collection agencies are expensive or their employees ruthless — or perhaps that they are simply unnecessary. As a result of these misgivings,...
by Tom Claybaugh, President, MSCCM | May 17, 2017 | Blog Posts, Risk Management
Odds are your firm is losing money because of fraud. Whether perpetrated through supply chain schemes, identity theft, insider activity, or other means, fraud is prevalent and you need to fight back. Research shows why businesses need to devote more attention to fraud...
by Tom Claybaugh, President, MSCCM | May 1, 2017 | Blog Posts
Conflict with customers, particularly over broken promises or missed payments, is unavoidable. No matter how great your customer service, employee relations, prices, or services are, it’s inevitable: Someone will be dissatisfied — and tempers may even flare. Instead...
