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What Happens When Your Customer Declares Bankruptcy?

What Happens When Your Customer Declares Bankruptcy?

by Tom Claybaugh, President, MSCCM | Apr 26, 2016 | Credit Account Management, Risk Management

This spring, the consulting and research firm Deloitte produced a report that revealed a shocking statistic: As many as one-third of all oil and gas producing companies are at risk for bankruptcy in the coming year.1 Analysts at Reuters explained that although oil...
Public-Private Partnerships: Can You Unravel the Red Tape and Get Paid?

Public-Private Partnerships: Can You Unravel the Red Tape and Get Paid?

by Tom Claybaugh, President, MSCCM | Apr 14, 2016 | Blog Posts, Risk Management

Construction projects across the nation — and in Colorado — are picking up as leaders of municipalities of every size are looking to upgrade infrastructure and provide enhanced public services. To finance these major projects, many public agency decision-makers...
In the Weeds of Credit Management: Are Joint Check Agreements Good or Bad for Your Business?

In the Weeds of Credit Management: Are Joint Check Agreements Good or Bad for Your Business?

by Tom Claybaugh, President, MSCCM | Apr 6, 2016 | Blog Posts, Credit Account Management, Risk Management

Experienced credit managers frequently deal with joint check agreements, and you already probably understand that you need to treat such agreements on a case-by-case basis. But it takes time to gain the experience needed to determine whether a particular agreement...
Think You Know All About Mechanic’s Liens? Then Pay It Forward!

Think You Know All About Mechanic’s Liens? Then Pay It Forward!

by Tom Claybaugh, President, MSCCM | Mar 21, 2016 | Blog Posts

Every year, you see the invitations in your inbox encouraging you to brush up on your knowledge of rules, regulations, and best practices for credit management. And when you attend, you likely do learn something. But for experienced credit managers, are courses worth...
Credit or No Credit? It’s Not a Guessing Game Anymore

Credit or No Credit? It’s Not a Guessing Game Anymore

by Tom Claybaugh, President, MSCCM | Feb 16, 2016 | Commercial Credit Management

As an experienced credit manager, you probably know the criteria you use to extend a line of credit like the back of your hand. Your decisions are probably based on deep experience and a highly tuned intuition that you’ve earned over the years.But, despite all your...
Low Gas Prices: Windfall or Natural Disaster?

Low Gas Prices: Windfall or Natural Disaster?

by Tom Claybaugh, President, MSCCM | Feb 11, 2016 | Risk Management

If you’re like most of us and have filled your car’s gas tank in the last few months, you’ve noticed significant savings; you might have even driven away with a smile. No one minds paying a bit less at the pump.Unfortunately, low gas prices don’t just affect our...
Avoid the Credit Management Brain Drain

Avoid the Credit Management Brain Drain

by Tom Claybaugh, President, MSCCM | Jan 25, 2016 | Blog Posts

Across all industries, accounting departments are facing a common challenge: Experienced workers are heading for retirement, and they’ll be taking their specialized knowledge of credit management and industry-specific accounting and regulatory issues with them. While...
Credit Department vs. Sales Department? Get On the Same Team!

Credit Department vs. Sales Department? Get On the Same Team!

by Tom Claybaugh, President, MSCCM | Jan 13, 2016 | Blog Posts

Nearly every business experiences a certain level of strain between the sales and credit teams. This conflict happens for a variety of reasons, but it often has to do with poor communication, differences in goals, and a lack of training.However, conflict can be...
Thinking Of Passing Credit Card Fees To Customers? Think Again

Thinking Of Passing Credit Card Fees To Customers? Think Again

by Tom Claybaugh, President, MSCCM | Dec 17, 2015 | Cash Flow

“The check is in the mail” is an excuse that most business-to-business (B2B) companies don’t miss. In today’s economy, electronic payments of all kinds have made it easier and more convenient for your customers to pay you. For the most part, businesses embrace the...
3 Standard Questions for Screening Commercial Collection Agencies — Plus 1 You Can’t Skip

3 Standard Questions for Screening Commercial Collection Agencies — Plus 1 You Can’t Skip

by Tom Claybaugh, President, MSCCM | Dec 1, 2015 | Collections

Choosing the right commercial collection agency is a tricky step to take, especially with the number of agencies there are. It’s an important decision; in order for the partnership to work, you must turn over confidential information about your company and your...
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