Training & Certifications

Elevate your business with knowledge and expertise.

MSCCM strives to provide you the tools and resources you need for business — and career — success. We develop original content and partner with industry organizations to create and deliver timely, relevant, and industry-specific conferences and training seminars. Whether virtually or in person, MSCCM has the solutions you need to set your business on the path to success.

Industry Webinars

‘Cash is King’: Order to Cash

September 17, 2025; 9:00 am CT

Learn the 11 step process for effective and efficient sales-to-cash success and master the “true” collection process for most effective companies! Brought to you through our partnership with the BCMA, this informative webinar will take you step-by-step through the process including payment terms and cash applications and show you how to manage this even with some things out of your control.

MSCCM clients receive the discounted member rate for registration. For more information, download the flyer here or email info@msccm.com.

Webinars On Demand

Having a hard time fitting the live webinars into your schedule but still want to benefit from the great topics? With our new line up of on demand webinars you will now be able to choose the sessions you need on your own time! Brought to you through our partnership with the BCMA, these webinars take you from the basics to the advanced with topics including best practices in B2B debt collecting, financial statement analysis, credit risk management and much more – an ideal training tool for you and your staff!

MSCCM clients receive the discounted member rate for registration. Register online today or for more information, download the flyer here or email info@msccm.com.

 

Comprehensive Credit Professional Training Series

Developed in collaboration with the American Society of Credit & Collection Professionals (ASCCP), this course series is designed to provide comprehensive training for individuals in credit and collection professions. Program participants earn — or maintain — their Certified Professional Collector (CPC) or Certified Credit Professional (CCP) accreditation.

Training for Certified Professional Collectors & Certified Credit Professionals

Application for the Certified Professional Collector (CPC) and Certified Credit Professional (CCP) designations typically requires five years of on-the-job experience. But with successful completion of the CPC and CCP training modules — and passing scores on all related exams — applicants are eligible for certification, with Credentialing Standards Board (CSB) approval, after one year of work experience in the business credit and/or collection fields.

About the courses:

  • Each training course is approximately one (1) hour long.
  • Courses may be taken individually for training purposes or as a full series to fulfill CCP or CPC accreditation requirements.
    • To meet accreditation eligibility requirements, students must complete all courses in each module.
    • Additional core competencies are required for both CPC and CCP accreditation.
  • MSCCM uses Dropbox to deliver course recordings. A free download link will be provided with your course confirmation.

 

MSCCM is always on the lookout for additional topics of interest for our upcoming classes and seminars. Please contact us at 303-806-5300 with your suggestions, or email them to us at info@msccm.com.