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Pitch Perfect: Master the Perfect Pitch in Your Collection Letters

Pitch Perfect: Master the Perfect Pitch in Your Collection Letters

by Tom Claybaugh, President, MSCCM | Dec 20, 2017 | Debt Collection

Think of the last letter or email you received. Did you notice the content’s tone or the way it made you feel about the correspondence? The word “tone” describes how authors feel about their subject matter or recipients.1 Tone can have a major effect on readers and...

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