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3 Standard Questions for Screening Commercial Collection Agencies — Plus 1 You Can’t Skip

3 Standard Questions for Screening Commercial Collection Agencies — Plus 1 You Can’t Skip

by Tom Claybaugh, President, MSCCM | Dec 1, 2015 | Collections

Choosing the right commercial collection agency is a tricky step to take, especially with the number of agencies there are. It’s an important decision; in order for the partnership to work, you must turn over confidential information about your company and your...
Should Your Company Outsource Collections to an Agency?

Should Your Company Outsource Collections to an Agency?

by Tom Claybaugh, President, MSCCM | Nov 17, 2015 | Collections

How many of your accounts are past due? How many are seriously past due? If you aren’t sure how to answer, you’re not alone. Despite having sizeable outstanding past-due accounts, many credit professionals in smaller and midsize companies still find themselves leery...
How to Collect Debt Without Losing Your Customer

How to Collect Debt Without Losing Your Customer

by Tom Claybaugh, President, MSCCM | May 27, 2015 | Collections

For commercial enterprises, customers are truly the lifeline of the business. Pleasing them and meeting (or even anticipating) their needs is what keeps your company thriving. So when a client pays later and later each month, or fails to pay at all, it can be very...
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