by Tom Claybaugh, President, MSCCM | Jan 13, 2016 | Blog Posts
Nearly every business experiences a certain level of strain between the sales and credit teams. This conflict happens for a variety of reasons, but it often has to do with poor communication, differences in goals, and a lack of training.However, conflict can be...
by Tom Claybaugh, President, MSCCM | Dec 17, 2015 | Cash Flow
“The check is in the mail” is an excuse that most business-to-business (B2B) companies don’t miss. In today’s economy, electronic payments of all kinds have made it easier and more convenient for your customers to pay you. For the most part, businesses embrace the...
by Tom Claybaugh, President, MSCCM | Dec 1, 2015 | Collections
Choosing the right commercial collection agency is a tricky step to take, especially with the number of agencies there are. It’s an important decision; in order for the partnership to work, you must turn over confidential information about your company and your...
by Tom Claybaugh, President, MSCCM | Nov 17, 2015 | Collections
How many of your accounts are past due? How many are seriously past due? If you aren’t sure how to answer, you’re not alone. Despite having sizeable outstanding past-due accounts, many credit professionals in smaller and midsize companies still find themselves leery...
by Tom Claybaugh, President, MSCCM | Oct 27, 2015 | Credit Reporting
Most of us know that our personal credit score affects our ability to access credit and reach our financial goals. The same is true of a business’s commercial credit score. These reports are more than just lists of whether we paid a bill late; they provide a vast...
by Tom Claybaugh, President, MSCCM | Oct 20, 2015 | Portfolio Management
A quick peek out the window at the changing leaves and dreary weather tells us fall is here! You know what that means: It’s time for you to start thinking about annual vendor reviews.Doing your job effectively without the help of other businesses would be impossible...
by Tom Claybaugh, President, MSCCM | Sep 29, 2015 | Risk Management
For businesses working to maintain a healthy cash flow, managing what goes out is just as important as managing what comes in. A balanced purchase-to-pay (aka procure-to-pay or P2P) cycle is essential.However, mistakes in the process can be costly and can affect your...
by Tom Claybaugh, President, MSCCM | Sep 17, 2015 | Blog Posts, Risk Management
A healthy cash flow is vital to any business, so naturally, businesses spend a lot of time tracking their order-to-cash cycle, that all-important process by which you deliver your goods and services and then get paid for them. Still, the cycle is complex, and payments...
by Tom Claybaugh, President, MSCCM | Aug 28, 2015 | Risk Management
One kink in the supply chain can cause a ripple effect that throws the whole process off course. Every business that operates in the transportation industry relies on the professionalism, integrity, and skill of every other partner in the supply chain. A commercial...
