Elevate your business with knowledge and expertise.
MSCCM strives to provide you the tools and resources you need for business — and career — success. We develop original content and partner with industry organizations to create and deliver timely, relevant, and industry-specific conferences and training seminars. Whether virtually or in person, MSCCM has the solutions you need to set your business on the path to success.
Industry Webinars
Six Steps to Improve Cash Flow: Phone Power Collections
November 19, 2025; 9:00 am CT
It’s well-known that phone contact is the most effective form of collections, but have you considered implementing a holistic approach to your collection efforts? Join us for this webinar brought to you through our partnership with the BCMA where we’ll delve into the six step process that includes working closely with colleagues throughout your organization to improve cash flow and reduce collectibles.
MSCCM clients receive the discounted member rate for registration. For more information, download the flyer here or email info@msccm.com.
How to Improve Collection Performances Immediately
December 17, 2025; 9:00 am CT
This interactive and fast-paced webinar will provide you with practical and immediate solutions to increase your collection results without adding to your workload. Brought to you through our partnership with the BCMA, this is a great opportunity for seasoned professionals to freshen your skills with new tips and tactics as well as great information for new colleagues.
MSCCM clients receive the discounted member rate for registration. For more information, download the flyer here or email info@msccm.com.
Webinars On Demand
Having a hard time fitting the live webinars into your schedule but still want to benefit from the great topics? With our new line up of on demand webinars you will now be able to choose the sessions you need on your own time! Brought to you through our partnership with the BCMA, these webinars take you from the basics to the advanced with topics including best practices in B2B debt collecting, financial statement analysis, credit risk management and much more – an ideal training tool for you and your staff!
MSCCM clients receive the discounted member rate for registration. Register online today or for more information, download the flyer here or email info@msccm.com.
Comprehensive Credit Professional Training Series
Developed in collaboration with the American Society of Credit & Collection Professionals (ASCCP), this course series is designed to provide comprehensive training for individuals in credit and collection professions. Program participants earn — or maintain — their Certified Professional Collector (CPC) or Certified Credit Professional (CCP) accreditation.
Training for Certified Professional Collectors & Certified Credit Professionals
Application for the Certified Professional Collector (CPC) and Certified Credit Professional (CCP) designations typically requires five years of on-the-job experience. But with successful completion of the CPC and CCP training modules — and passing scores on all related exams — applicants are eligible for certification, with Credentialing Standards Board (CSB) approval, after one year of work experience in the business credit and/or collection fields.
About the courses:
- Each training course is approximately one (1) hour long.
- Courses may be taken individually for training purposes or as a full series to fulfill CCP or CPC accreditation requirements.
- To meet accreditation eligibility requirements, students must complete all courses in each module.
- Additional core competencies are required for both CPC and CCP accreditation.
- MSCCM uses Dropbox to deliver course recordings. A free download link will be provided with your course confirmation.