by Tom Claybaugh, President, MSCCM | Mar 1, 2017 | Collections
One major challenge in extending credit to customers is maximizing collection returns. Meanwhile, you need to have strong credit policies in place to minimize risk. Here are four ways business leaders can improve their profits: 1. Analyze collection trends. Collection...
by Tom Claybaugh, President, MSCCM | Jan 31, 2017 | Risk Management
The start of a new year is always a good time to review your credit management and collections policies. Are your systems functioning properly? Are you managing risk in a way that makes sense for you and your business? If you answered “no” or aren’t...
by Tom Claybaugh, President, MSCCM | Sep 21, 2016 | Collections
If you have heard anything about commercial collection agencies, chances are it was not necessarily positive. Maybe you heard collection agencies are expensive or their employees ruthless — or perhaps that they are simply unnecessary. As a result of these misgivings,...
by Tom Claybaugh, President, MSCCM | Nov 17, 2015 | Collections
How many of your accounts are past due? How many are seriously past due? If you aren’t sure how to answer, you’re not alone. Despite having sizeable outstanding past-due accounts, many credit professionals in smaller and midsize companies still find themselves leery...
by Tom Claybaugh, President, MSCCM | May 20, 2015 | Blog Posts, Risk Management
Late or missed payments are major pain points for any business. But maintaining a strong, steady cash flow doesn’t magically start when you send an account to a collections agency! That’s only one part of a full-cycle risk management process that begins when a...
