Posts Tagged ‘avoiding conflict’
Employ Effective Conflict Resolution and Communication
Monday, May 1st, 2017Conflict with customers, particularly over broken promises or missed payments, is unavoidable. No matter how great your customer service, employee relations, prices, or services are, it’s inevitable: Someone will be dissatisfied — and tempers may even flare. Instead of avoiding conflict, you and your staff members can use effective conflict resolution skills to help resolve…