Tag Line

Mountain States Commercial Credit Management – elevated credit and collection services since 1988. Call us to improve your cash flow.    800-457-8244

Friendly Payment Request

Comment:  All variations of the “reminder letter” say about the same thing — “We want your check!” But some say it in a friendly ton — the tone that gets the best results. If the “reminder letter” is just that, and nothing else, it will show consideration and reasonableness, which could not offend even the touchiest customer.

Example 10

Occasionally, almost anyone of us is likely to need a friendly reminder to do something we had already intended to do — but just forgot.

That’s why we are writing to you — to remind you that under the terms of our sale, the amount shown on the enclosed statement (or above) is now past due.

We’ll appreciate your check, now.

Example 10A

Just a friendly reminder, but …


No doubt at one time or another, we’ve all had occasion to be thankful for being reminded of something we’ve overlooked.

This letter is a friendly “tap on the shoulder” to remind you of your unpaid account of $(   ). You check, as yet, has not arrived. We know you’ll appreciate being reminded.

Just put your check in the return addressed envelope and please mail it today. Then we can both for the matter.

Random Quote

As the Credit Manager for a construction equipment and supplies dealer I depend on accurate information, documentation and support to make decisions in this ever changing business climate. MSCCM provides these services and more. Industry group meetings, credit reports, legal advice and third party collections are all provided in a very prompt and professional manner. I am fortunate to have Tom, Toni and the entire staff of MSCCM on my team.

— Ward Williams, Division Credit Manager, Bobcat of the Rockies, LLC