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Avoid the Credit Management Brain Drain

Avoid the Credit Management Brain Drain

by Tom Claybaugh, President, MSCCM | Jan 25, 2016 | Blog Posts

Across all industries, accounting departments are facing a common challenge: Experienced workers are heading for retirement, and they’ll be taking their specialized knowledge of credit management and industry-specific accounting and regulatory issues with them. While...
Credit Department vs. Sales Department? Get On the Same Team!

Credit Department vs. Sales Department? Get On the Same Team!

by Tom Claybaugh, President, MSCCM | Jan 13, 2016 | Blog Posts

Nearly every business experiences a certain level of strain between the sales and credit teams. This conflict happens for a variety of reasons, but it often has to do with poor communication, differences in goals, and a lack of training.However, conflict can be...
3 Stages of Credit Risk Management in Your Order-to-Cash Cycle

3 Stages of Credit Risk Management in Your Order-to-Cash Cycle

by Tom Claybaugh, President, MSCCM | Sep 17, 2015 | Blog Posts, Risk Management

A healthy cash flow is vital to any business, so naturally, businesses spend a lot of time tracking their order-to-cash cycle, that all-important process by which you deliver your goods and services and then get paid for them. Still, the cycle is complex, and payments...
Are You the Last to Get Paid in the Supply Chain?

Are You the Last to Get Paid in the Supply Chain?

by Tom Claybaugh, President, MSCCM | Aug 17, 2015 | Blog Posts

A strong supply chain is just that: a chain, in which the whole is only as strong as its weakest link. So when even one part of the chain breaks down, so does the entire chain. When the supply chain is functioning as it should, everything goes smoothly. The consignor...
Want More On-Time Payments? Try These Tips

Want More On-Time Payments? Try These Tips

by Tom Claybaugh, President, MSCCM | Jul 29, 2015 | Blog Posts

Do you have a problem getting certain customers to pay on time? Every business that offers credit to its customers faces this challenge, to some degree. Luckily, there are ways to nudge your commercial customers into making a payment without destroying the...
Data Contribution: What’s in It for You?

Data Contribution: What’s in It for You?

by Tom Claybaugh, President, MSCCM | Jul 15, 2015 | Blog Posts

Like all credit managers, you surely understand the importance of checking the credit of every new commercial customer. But once you’ve extended credit to your customers, what information do you then have about their ongoing credit and how they’re using it? By...
Avoid Common Sales and Use Tax Pitfalls

Avoid Common Sales and Use Tax Pitfalls

by Tom Claybaugh, President, MSCCM | Jun 24, 2015 | Blog Posts

Most business owners do their best to be diligent about collecting taxes and filing accurate sales and use tax returns, but there’s a lot to know — and mistakes naturally occur. Let’s take a look at some of the most common missteps that business owners...
Is Your Business Prepared for a Tax Audit?

Is Your Business Prepared for a Tax Audit?

by Tom Claybaugh, President, MSCCM | Jun 10, 2015 | Blog Posts, Risk Management

Is it ever a good time for a sales and use tax audit? Still, they somehow seem to come at the very worst times. Preparing for the audit can be a time-consuming project in itself, but if you’re unprepared, the audit may even become disruptive to your business...
Managing A/R Doesn’t Start or End with Collections

Managing A/R Doesn’t Start or End with Collections

by Tom Claybaugh, President, MSCCM | May 20, 2015 | Blog Posts, Risk Management

Late or missed payments are major pain points for any business. But maintaining a strong, steady cash flow doesn’t magically start when you send an account to a collections agency! That’s only one part of a full-cycle risk management process that begins when a...
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