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Score This! How Portfolio Scoring Helps You Reduce Risk and Take Advantage of Opportunities

Score This! How Portfolio Scoring Helps You Reduce Risk and Take Advantage of Opportunities

by Tom Claybaugh, President, MSCCM | Oct 29, 2020 | Portfolio Management

The ultimate goal of portfolio management is to minimize risk and maximize opportunities to grow the business. Organizations that proactively manage portfolio risk are in a better position to take on more risk, with a greater opportunity for return on that investment....
How to Make Collection Calls That Get Results

How to Make Collection Calls That Get Results

by Tom Claybaugh, President, MSCCM | Sep 3, 2020 | Collections

Any conversation dealing with money, especially money that’s owed, has the potential to disintegrate into ugliness. That’s why understanding human nature is just as important as understanding Days Sales Outstanding (DSO) when it comes to making those difficult...
Improve your AR Management by Tracking These KPIs

Improve your AR Management by Tracking These KPIs

by Tom Claybaugh, President, MSCCM | Aug 27, 2020 | Accounts Receivable Management

A business’s cash flow depends on its ability to effectively manage accounts receivable (AR) and collections. But how do you know whether your accounting professionals are effective in their management processes or whether there is room for improvement? Continuously...
B2B Debt Collection: How to Ensure You Don’t Get Paid

B2B Debt Collection: How to Ensure You Don’t Get Paid

by Tom Claybaugh, President, MSCCM | Jul 30, 2020 | Blog Posts

Despite sound credit-risk policies and proactive accounts receivable management, there will be times when you need to take action to collect past-due debt. However, there is a right way and a wrong way to go about it. One way will enhance your chances of collecting...
Managing Credit Risk During COVID-19

Managing Credit Risk During COVID-19

by Tom Claybaugh, President, MSCCM | Jul 16, 2020 | Blog Posts

The sudden and unexpected arrival of COVID-19 has thrown the economy into turmoil. Cash-strapped businesses may have to decide between paying employees, landlords, banks, or vendors. The inability to timely bill, collect overdue debt, and obtain supplies likely will...
When Is a Payment Bond Claim a Better Choice than a Mechanics Lien?

When Is a Payment Bond Claim a Better Choice than a Mechanics Lien?

by Tom Claybaugh, President, MSCCM | Jun 25, 2020 | Collections

When a supplier or subcontractor doesn’t get paid for materials or work on a construction project, they have two options for securing payment: a mechanics lien or payment bond claim. Both are tools for claiming what is owed in case of a dispute. Although they are...
COVID-19: The Shock and Aftershock for Debt Collections

COVID-19: The Shock and Aftershock for Debt Collections

by Tom Claybaugh, President, MSCCM | Jun 18, 2020 | Debt Collection

What started as a global health crisis is now a global economic crisis as well — and the financial ramifications will likely be around much longer than the health ones. One thing is certain: It’s going to be a rocky road for the financial services sector, including...
Leveraging Artificial Intelligence Throughout the Credit Management Process

Leveraging Artificial Intelligence Throughout the Credit Management Process

by Tom Claybaugh, President, MSCCM | May 21, 2020 | Commercial Credit Management

Artificial Intelligence (AI). It’s a hot topic, and to some, it’s can be a scary topic. The movies have not always portrayed AI in a very positive light, and in the workplace, many people are apprehensive that it might put them out of a job. In reality, AI has great...
How to Address Requests for Extended Payment Terms

How to Address Requests for Extended Payment Terms

by Tom Claybaugh, President, MSCCM | May 7, 2020 | Credit Management

When extending credit to a customer, the payment terms often will depend on the current economic climate. When times are rough, such as a recession or slow down, customers may need extra time to pay their invoices. In uncertain times like what we are experiencing with...
Accounts Receivable Management in the Construction Industry

Accounts Receivable Management in the Construction Industry

by Tom Claybaugh, President, MSCCM | Apr 2, 2020 | Accounts Receivable Management

The construction industry is filled with challenges and risks of all kinds. One of the most serious for contractors and suppliers is getting paid. Because of the nature of the business, there is typically a lengthy time period between the delivery of the goods or...
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