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Cash Flow Is Critical, Especially During a Crisis

Cash Flow Is Critical, Especially During a Crisis

by Tom Claybaugh, President, MSCCM | Feb 25, 2021 | Accounts Receivable Management, Cash Flow, Risk Management

Cash flow is critical to the success of your business; but when that cash flow is tied up in accounts receivable, you may not be able to keep up with business expenses to keep the business viable. With good people and good accounts receivables (AR) management, you...
Debt Recovery During a Pandemic

Debt Recovery During a Pandemic

by Tom Claybaugh, President, MSCCM | Dec 9, 2020 | Debt Collection

Collection calls for past due invoices are never easy. During the financial crisis brought on by the COVID-19 pandemic, these calls are even more difficult. You’ve spent a lot of time and effort building and maintaining this valuable business relationship, and it’s...
Five Ways Cybercriminals Are Targeting Businesses During the COVID-19 Crisis

Five Ways Cybercriminals Are Targeting Businesses During the COVID-19 Crisis

by Tom Claybaugh, President, MSCCM | Dec 4, 2020 | In the News

As businesses struggle to deal with reduced budgets, staff reductions, supply chain disruptions, and transitions to a primarily remote workforce, security issues may take a backseat, leaving your company vulnerable. Without the proper cybersecurity in place to protect...
Your Business Credit Report Is a Reflection of Your Company’s Financial Health. Guard It Well.

Your Business Credit Report Is a Reflection of Your Company’s Financial Health. Guard It Well.

by Tom Claybaugh, President, MSCCM | Nov 30, 2020 | Business Credit

We all know the importance of regularly checking our personal credit score; but it’s equally important to monitor your business or commercial credit score as well. A business credit score can affect your ability to secure credit or loans, and can influence your...
3 Keys To Managing Remote Billing or Collections Employees

3 Keys To Managing Remote Billing or Collections Employees

by Tom Claybaugh, President, MSCCM | Nov 25, 2020 | Collections

In recent years, many companies have adopted remote work options, providing greater flexibility for their employees. This year, however, remote work environments were no longer an option, they became a necessity. For accounts receivable teams, working remotely can...
How to Handle Accounts Receivable When the Account Files for Bankruptcy

How to Handle Accounts Receivable When the Account Files for Bankruptcy

by Tom Claybaugh, President, MSCCM | Nov 3, 2020 | Accounts Receivable Management

There is inherent risk whenever you extend credit to a business. Managers must perform their due diligence to determine whether that risk is justified. Unfortunately, unforeseen circumstances can arise that may force a company to declare bankruptcy, resulting in...
Score This! How Portfolio Scoring Helps You Reduce Risk and Take Advantage of Opportunities

Score This! How Portfolio Scoring Helps You Reduce Risk and Take Advantage of Opportunities

by Tom Claybaugh, President, MSCCM | Oct 29, 2020 | Portfolio Management

The ultimate goal of portfolio management is to minimize risk and maximize opportunities to grow the business. Organizations that proactively manage portfolio risk are in a better position to take on more risk, with a greater opportunity for return on that investment....
How to Make Collection Calls That Get Results

How to Make Collection Calls That Get Results

by Tom Claybaugh, President, MSCCM | Sep 3, 2020 | Collections

Any conversation dealing with money, especially money that’s owed, has the potential to disintegrate into ugliness. That’s why understanding human nature is just as important as understanding Days Sales Outstanding (DSO) when it comes to making those difficult...
Improve your AR Management by Tracking These KPIs

Improve your AR Management by Tracking These KPIs

by Tom Claybaugh, President, MSCCM | Aug 27, 2020 | Accounts Receivable Management

A business’s cash flow depends on its ability to effectively manage accounts receivable (AR) and collections. But how do you know whether your accounting professionals are effective in their management processes or whether there is room for improvement? Continuously...
B2B Debt Collection: How to Ensure You Don’t Get Paid

B2B Debt Collection: How to Ensure You Don’t Get Paid

by Tom Claybaugh, President, MSCCM | Jul 30, 2020 | Blog Posts

Despite sound credit-risk policies and proactive accounts receivable management, there will be times when you need to take action to collect past-due debt. However, there is a right way and a wrong way to go about it. One way will enhance your chances of collecting...
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