- Free Demand Letter
- Free Advisory Service
- Same Day Service
- Phone Calls on all Balances
- Preferred Fee Schedule
- Weekly Remittance
- Monthly Status Reports
- Report to Experian
- Maintain Trust Accounts
- Licensed & Bonded
- Certified by CLLA
- Outsourcing Campaigns
We believe the second most important consideration of a good collection service (#1
being recovering monies due) is to keep the credit executive informed. That is why we
update you immediately after our initial contact with your debtor. As the collection
process continues, you should always be able to open your file and know the status of your
past due customer.
Every account, regardless of the balance, is set up the same day received and phone calls
made on all immediate action claims. If you choose our Ten Day Free Demand, there is no charge
if payments are made and reported to us within 10 days.
We offer a Free Advisory Service for large balance accounts where we pre-check for negative
or positive information prior to placement and negotiate a favorable rate on balances over $10,000.
We also report commercial accounts to Experian Business Credit at your option.
All fees are contingent upon collection. If warranted, a preferred fee schedule may be discussed
for volume accounts.
MSCCM has been active in collecting commercial debt since 1988 and is an authorized agent for Experian.
We are licensed, bonded and are members in good standing of the Commercial Collection Agency Association.
- When indebtedness is 90 - 120 days delinquent
- When inquiry disclosed serious customer financial reverses, falling sales or other creditor collection action.
- When costs of your own personnel's efforts do not justify further time investment.
- When a customer demonstrates bad faith and loses credibility.
MSCCM is a member of the Commercial Collection Agency Assocation (CCAA), one of the oldest and most respected
creditor's rights organizations in the country.
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10 reasons why you should work with an agency that is a CCAA certified member:
- Our professional
practices will help attain maximum dollar recovery.
- Prompt remittance of funds to creditors.
- On-going oversight to ensure adherence to a rigorous Code of Ethics.
- Minimum $300,000 surety bond for your protection.
- Maintenance of separate Trust Accounts for collected funds.
- Reputable collection procedures that maintain your customers' good will.
- The agency has been in business for a minimum of five years.
- Agency executives are required to attend yearly seminars and educational meetings.
- Assistance choosing legal counsel when necessary.
- Creditors may call on the Agency Association's Executive Director should a complaint arise regarding an agency certified by the CLLA.
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MSCCM is certified by the Commercial Law League of America (CLLA).
For over a quarter century, the Commerical Collection Agency Association (CCAA) of the Commercial
Law League of America (CLLA) has worked to elevate the standards of the commercial collection industry
in an effort to better serve and protect credit grantors.
CCAA certified membership identifies the elite in the collections industry. Only 115 of about 4,000
agencies nationwide have qualified for CCAA membership and certification by the CLLA. Being a member of the
CLLA is not the same as being certified by the
CLLA. Only a CCAA certified member can display the
CCAA seal. Certified agencies are
required to carry a minimum $300,000 surety bond for your protection.
Member trust accounts are reviewed twice a year and random audits also are conducted. In an effort to ensure
that collection and customer service practices comply with the CLLA rigorous code of ethics, members are also
subject to on-going site evaluation.
These are just a few of the standards and procedures that make this certification the original "gold-standard"
in the industry and set certified CCAA members apart from others. What does this mean to you? A CLLA certified
agency will help you obtain results quickly and effectively with the highest standard of professionalism.
For more information on these services, please contact
us.
Mountain States Commercial Credit Management
Phone: 800-457-8244
303-806-5300 Fax: 303-806-5360
e-mail: info@msccm.com
333 W. Hampden, Suite #425, Englewood, Colorado 80110
©2001 Mountain States Commercial Credit Management, Inc. All rights reserved.
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